Self-Service Solutions for HoReCa Locations

Automate order taking and payment collection, reducing staff pressure and accelerating service.

Higher Average Order

Automated recommendations for drinks, desserts, sauces, or combos can increase average ticket value by up to 25%.

Fewer Lost Orders

During peak hours, the terminal handles part of the flow and recovers customers who would otherwise leave due to long queues.

Visibly Reduced Queues

Part of the traffic shifts from traditional checkout to self-service, making service smoother during busy periods.

Lower Front-Desk Costs

Automation reduces dependence on dedicated cashiers and the pressure generated by recruitment, salaries, turnover, and absences.

Clearer Revenue Collection

Every transaction is recorded and traceable, providing better control over revenue.

More Attractive to Younger Customers

Self-service better meets the expectations of an audience accustomed to fast, intuitive, and autonomous interactions.

Easy HoReCa Models

With over 16 years of experience, 25,000+ kiosks installed, and projects delivered in 28 countries, we combine in-house production capacity with fast integration and full technical support.

Easy 24 Desktop

A compact desktop version, suitable for counters, quick order points, and locations where space must be used efficiently.

Easy 32

Self-service kiosk with a large 32″ screen, designed for maximum visibility and intuitive interaction. Processes orders and card payments and allows flexible mounting—wall-mounted, furniture-integrated, or on a stand.

Easy 32 Double-Faced

Kiosk with two 32″ back-to-back screens, created for maximum visibility and interaction from both directions in high-traffic areas.

Easy 27 Cash In / Out

A 27″ version with cash and card payment, suitable for locations where cash remains important in the daily flow.

Easy 32 Cash In / Out

Self-service kiosk with cash-in / cash-out functionality, designed for locations that need complete payment flexibility. Supports both cash and card, giving customers the freedom to choose their preferred method and suitable for high-traffic areas.

Easy 27

A premium-design model with LED lighting and a 27″ screen, created for locations that want a modern experience and a more elegant visual presence.

Easy 24

A 24″ card-only model with an excellent balance between size, price, and functionality, ideal for quickly automating ordering and payment.

EasyPay solutions in action

Examples of implementations in HoReCa spaces where ordering and payment have been automated for more efficient flow.

Case Study - Shaormeria Genin, Bucharest

Context

Shaormeria Genin needed a better organized flow for order taking and payment collection in a fast-paced location with constant pressure in the cashier area. The objective was complete process automation, not limited to card payments only.

Challenge

In a high-volume fast-food establishment, incorrect orders, congestion at the checkout, pressure on staff, and cash management can directly impact service speed and operational control. Additionally, the lack of a self-service cash solution limited the complete automation of the flow.

Implemented Solution

Three Easy HoReCa 32 Cash In / Out self-service terminals were installed, allowing both card payments and automated cash collection. This enables customers to select their products, pay directly at the kiosk, and go through a clearer, faster, and easier-to-manage process.

Result

The implementation led to a faster flow in the location, more accurate orders, and a better-controlled payment collection process. Furthermore, upsells are integrated directly into the interface, and the automation of cash payments reduced discrepancies in end-of-day reconciliation and operational pressure in the cashier area.

Why EasyPay

With over 16 years of experience, 25,000+ kiosks installed, and projects delivered in 28 countries, we combine in-house production capacity with fast integration and full technical support.

01. Card & Cash

Complete payment automation, with change dispensing and banknote verification for cash payments.

02. Adapted to Location

The model and flow are configured based on space, traffic, and type of service.

03. In-House Production

More control over configuration, quality, and delivery timelines.

04. Operational Integration

Connection with necessary systems, depending on the project.

05. Complete Implementation

Configuration, installation, training, and maintenance in a single flow.

06. Ongoing Support

Technical assistance for stable operation after launch.

Why EasyPay

With over 16 years of experience, 25,000+ kiosks installed, and projects delivered in 28 countries, we combine in-house production capacity with fast integration and full technical support.

01.

We Analyze and Establish Objectives

We discuss how ordering and payment currently work and what you want to improve.

02.

We Choose the Right Solution

We recommend the appropriate model based on space, traffic, and payment type.

03.

We Prepare the Configuration

We set up the menu, products, options, and order flow.

04.

We Perform Necessary Tests

We verify that the solution works correctly before launch.

05.

We Install and Train the Team

We install the equipment and show the team how to use it.

06.

We Launch and Provide Support

We start the solution on-site and remain available for support and adjustments.

Who is implicat

On the client side

Manager / operations lead

Helps us understand how the location operates and validates the order and payment flow.

IT / technical

Gets involved only if the project requires integration with existing systems.

On the EasyPay side

Project Manager

Coordinates the project and communication throughout the implementation.

Technical team

Configures, installs, tests, and provides post-launch support

Questions & answers

Can payment be made only by card or also cash?

Depending on the model chosen, the solution can process card payments or both card and cash, including change dispensing and banknote verification.

Which model is right for me?

The choice depends on available space, traffic volume, type of service, and payment methods you want to accept. The recommendation is made based on your location's specifics.

Can it be integrated with the systems I already use?

Yes, depending on the project, the solution can be integrated with POS, ERP, CRM, payment services, and other systems necessary for operations.

How long does implementation take?

For projects that do not require custom development from scratch, implementation typically takes between 14 and 60 days, depending on configuration and project complexity.

Will my team know how to use the solution?

Yes. During installation, the team receives training for proper use of the solution and basic operations.

How do I receive a quote?

Fill out the form on the page, and the EasyPay team will follow up with a recommendation and a quote suitable for your location.

What conditions must exist at the location for installation?

Depending on the model, adequate space, electrical power, and appropriate placement for the location's flow are needed. These aspects are verified before installation.

Is an internet connection required?

Yes, for optimal operation, payment processing, and any integrations, a stable internet connection is recommended.

Can the solution be fiscalized?

Yes. Configuration is done according to project requirements and the fiscal flow applicable to the location.

Do you offer a warranty?

Yes. The warranty period begins upon signing the acceptance report and extends for 12 months.

Do you offer maintenance and service?

Yes. We offer maintenance, service, and post-installation support.

How quickly do you respond if a problem occurs?

We typically respond within 24 hours of notification. Within a maximum of 2 business days, we identify the cause of the defect and communicate the remediation solution. If necessary, components are delivered to the EasyPay headquarters in Bucharest for inspection, repair, or replacement.

Request a quote for your location

Fill in the form to receive a customized quote and to start your self-service automation project.

Haven’t found the right solution?

Describe your scenario. We will configure a tailored self-service solution.